Privacy Policy

Hospice Peterborough is committed to protecting and maintaining the privacy of the personal, organizational and health information of our clients, volunteers, donors, employees, and other stakeholders through policy and practice.

Hospice Peterborough will only collect, store and use Personal Health Information relevant to the programs and services we offer and this information will only be shared within your circle of care with your permission for example with palliative physicians or family members who you identify we can share information with. As per government legislation information will be retained and destroyed. You are welcome to request to see our policy on storage and retention of records.

If you make a donation to Hospice Peterborough, we will never share your information with other organizations and we protect any confidential information such as credit card numbers by carefully choosing what software we use to collect and store this information.

Privacy training is provided to all staff, volunteers and students in accordance with legislative and professional practice standards and everyone is expected to maintain privacy and confidentiality.

With regard to its privacy and confidentiality practices, HP will respond in a timely manner to potential breaches, and inquiries and complaints.

If you would like to review our policy on Confidentiality and Privacy or if you have any questions please reach out to Hospice Peterborough’s Privacy Officer, by email to privacyofficer@hospicepeterborough.org or phone 705-742-4042.