About Hospice Peterborough

Thanks to generous volunteer and donor support, Hospice Peterborough offers quality support to individuals and families living with or affected by life-threatening illness and grief at no cost to those who need it.

Guided by a philosophy of compassion, respect and autonomy, the organization’s team of specially trained staff and volunteers work together to care for the whole person, improve quality of life and enhance comfort.

When individuals and families come to Hospice, they realize they are not alone.

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Our Philosophy of Care

Since 1988, Hospice Peterborough has created a safe, comfortable, and welcoming environment for clients, staff, and volunteers. Hospice staff and volunteers actively listen and offer non-judgmental support and respect for personal choice regardless of race, religion, sexual orientation, gender, ability, age, socio-economic or cultural background, or type and stage of life-threatening illness or grief.

The organization’s programs and services are offered free of charge to residents of all ages living in the city and county of Peterborough. These include home-support, peer support groups, caregiver support group, grief groups, family support, and the Residence. Staff and volunteers also work with clients and their families to advocate for excellent hospice palliative care within the health and social service care systems and within the family unit.

Mission

The mission of Hospice Peterborough is to enhance the comfort, dignity, and quality-of-life of individuals and families living with or affected by life-threatening illness or grief.

Vision 2021-2025

To be a central hub for the delivery of hospice palliative care in Peterborough City and County.

Policies and Procedures

Community Programs Client Bill of Rights (PDF file)

Privacy and Confidentiality (PDF file)

Access Corrections Disclosure (PDF file)

Accessibility Plan (PDF file)

Accessibility Compliance Statement (PDF file)

Annual Reports and Financials

Programs & Services

Our programs and services are designed to provide comfort, guidance, and assistance to individuals and families facing life-threatening illnesses and the challenges of grief. From in-home palliative care to bereavement support, educational workshops to volunteer programs, we offer a range of services tailored to meet the diverse needs of our community. At Hospice Peterborough, our goal is to enhance quality of life, promote dignity, and provide a supportive environment where individuals and families can find solace and healing.

All of our programs and services are offered at no cost to the client.

Nurse with man in wheelchair and 3 people on couch

I have a life-threatening illness

When you are diagnosed with a life-threatening illness, you are affected in many ways including, physically, emotionally and practically. You may struggle to make sense of treatment options, ask questions about the disease or ask “why me?”

Young woman with older woman in wheelchair

I am a caregiver

Our caregiver support group is designed to connect people caring for their person who is dying with other caregivers for peer-to-peer support. Hospice staff and volunteers facilitate the group to be able to help participants connect with resources.

Crying teenage boy and girl consoling each other

I am grieving a death

Losing a loved one can be a profound experience, and at Hospice Peterborough, we recognize that grief is a natural and individual process. Our grief support programs are designed to provide a comforting space for individuals to share their stories, and find healing in community.

Growing Rural Support

Hospice Peterborough also provides education and consultation support in the City of Kawartha Lakes, Haliburton, and Northumberland. In 2023, we partnered with Hospice Norwood to begin offering community programming at Stewart House: a hub for the delivery of Hospice Norwood’s programs and services.

Privacy and Confidentiality

Hospice Peterborough is committed to protecting the privacy of the personal, organizational and health information of our clients, volunteers, donors, employees, and other stakeholders through policy and practice.

Hospice Peterborough will only collect, store and use personal health Information relevant to the programs and services we offer and this information will only be shared within your circle of care with your permission, for example, with palliative physicians or family members who you identify can have access to this information. As per government legislation, personal health information will be retained and destroyed. You are welcome to request to see our policy on storage and retention of records.

If you make a donation to Hospice Peterborough, we will never share your information with other organizations and we protect any confidential information such as credit card numbers by carefully choosing what software we use to collect and store this information.

Privacy training is provided to all staff, volunteers and students in accordance with legislative and professional practice standards and everyone is expected to maintain privacy and confidentiality.

Hospice Peterborough will respond to potential breaches, and inquiries and complaints, in a timely manner.

If you would like to review our policy on Privacy and Confidentiality or if you have any questions, please let us know.